FAQs • Jefferson County, GA • CivicEngage

How do I report a power outage?: Please do NOT call 9-1-1 Communications to report a power outage. Power outages must be reported to your power provider or municipal utility service. Calling 9-1-1 for power outages delays 9-1-1 operators from helping others with life-threatening emergencies.

If you are a Jefferson Energy customer please call 706-547-2167 or 877-JEFFERSON.
If you are a Georgia Power customer please call 888-891-0938.

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Emergency Management

1. Who do I contact to obtain Environmental Assessment Information?: Engineering and environmental firms performing environmental or Phase I assessments for a specific property can contact our office about fires, hazard chemical spills, environmental clean-ups operations and emergency incidents by email. Get more information from our Frequently Asked Questions page.

2. How do I report a power outage?: Please do NOT call 9-1-1 Communications to report a power outage. Power outages must be reported to your power provider or municipal utility service. Calling 9-1-1 for power outages delays 9-1-1 operators from helping others with life-threatening emergencies.

If you are a Jefferson Energy customer please call 706-547-2167 or 877-JEFFERSON.
If you are a Georgia Power customer please call 888-891-0938.

3. How do I request a speaker for my organization?: Jefferson County Emergency Management provides speakers on a variety of topics including:
-Community and family preparedness
-Tornado planning and drills
-What is emergency preparedness?
-Overviews of what we do or recent disasters

You can call 478-625-4102 and ask for Jim Anderson and he will coordinate your speaker request.

4. Where is my nearest evacuation shelter?: The decision on which shelter(s) to open is made based on the specifics of each different emergency. Not all shelters are opened every time Jefferson County decides to open a shelter. If the emergency threat is in a specific area we would open a shelter as close as possible to that specific area, but out of danger. Listen to local TV and radio during an emergency when you think you need shelter to find out where the nearest open shelter is. Please call 478-625-4102 for more information.

5. How do I sign up to receive emergency notifications on my phone?: You can register online at CodeRED.

6. How do I report a chemical or fuel spill?: You should call the Jefferson County 911 Communications Center immediately when you discover a chemical or fuel spill. They can be reached by calling 9-1-1.